Log a support case here if you still have problems accessing the trial. If you’re having a different, specific issue, you can search Tekla User Assistance for error messages, keywords, and phrases related to your problem to find the solution. Installation issues - If you’re having problems installing Tekla Structures, take a look at this troubleshooting article Tekla Structures 2021 SP10 and the release notes are now available.Check your spam/junk folder if you can’t see the verification email in your inbox. You’ll receive a verification email shortly after the account is created. Account Verification - Make sure you have verified your Trimble ID.If you’ve forgotten your password, click the Forgotten Password link on the sign in page. Existing Trimble ID - If you already have a Trimble ID, you don’t need to create a new account - you just need to sign in.If you’re having issues with creating your Trimble ID, signing in to the website, downloading the software, installing it, activating your trial license, or accessing the software, take a look at the resources below:

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